Answers, without the runaround
Most questions about Amber Field Trail have short answers. These are the ones we hear most.
Getting started
There's nothing to download and no account to create. Confirm you're 18 or older when prompted, open the social casino lounge, and choose a game. Each one explains its controls in plain language, so you'll be playing within seconds.
Credits & balances
You begin with 1,000 free virtual credits, shared across both games. Running low? The Collect free credits button on either game page tops you back up at no cost. Credits hold no monetary value and can't be bought, withdrawn or redeemed — the full picture is in the virtual credit guide.
Troubleshooting
A game won't load or respond
Amber Field Trail games rely on JavaScript. Make sure it's enabled, then refresh the page. A hard refresh — Ctrl/Cmd + Shift + R — clears most temporary hiccups.
My balance reset to 1,000
That's expected. Your balance is held in this browser's session storage, so clearing data, switching devices or opening a private window starts you fresh. Since credits are free, nothing is lost.
Something looks off
Try a current version of Chrome, Firefox, Edge or Safari. If it persists, tell us the device and browser you're using so we can look into it.
Contact us
Spotted a bug, have an idea, or want to talk something through? Email support@amberfieldtrail.com — we read every message and reply as quickly as we can.
Common questions
Is Amber Field Trail free?
Do I need an account?
Can I win real money?
On wellbeing: if play ever stops feeling fun, our responsible entertainment page has guidance and support — including Switzerland's SOS-Spielsucht helpline on 0800 040 080.